FREQUENTLY ASKED QUESTIONS
Popular Searches
+
What COVID-19 related requirements do I have to meet to stay at the hotel?
The Lombardy requires all guests staying at the Hotel, regardless of vaccination status, to provide at check-in proof of completed vaccination for COVID-19 or proof of a negative test for COVID-19 within five days prior to check-in. Valid proof of vaccination may be in the form of the individual’s official Centers for Disease Control and Prevention COVID-19 Vaccination Record Card, digital New York State Excelsior Pass, or digital NYC COVID Safe app. Proof of identity is also required. No person will be permitted to check in or begin a stay at the Hotel who fails to meet this requirement and reservations will be canceled if the requirement is not met. Refunds of deposits will be based on the time of reservation cancelation and the applicable notice requirement.
+
How many rooms does your hotel have?
154 total units. There are 20 Standard Rooms, 48 Studio Rooms and 86 Suites
+
Do you have meeting space?
We have a Board Room located in the lower level that can accommodate 10 to 15 ppl. Catering can be provided by American Cut or from any outside caterer of your choosing.
+
Do your rooms have microwaves?
Yes, every unit has a microwave
+
Do you have room service?
We do not offer room service, but with so many restaurants in the area and delivery food services to choose from who needs overpriced room service
+
Do I need a credit card to check in or can I pay cash?
A credit card is required to reserve a room. Guests wishing to pay for their stay with cash will need to pay for their stay in full plus $100 per day incidental deposit at time of check-in.
+
How can I book a group block?
For groups of 8 or more rooms, please call our Sales Dept at 212-753-8600 or email vsanchez@lombardyhotel.com for special group pricing
+
Do you have ADA Accessible Rooms?
ADA Accessible Rooms are available with kings beds for our guests who need ADA amenities. These rooms feature larger and wider entryways & bathrooms with rollin showers
+
Do you have suites?
We have One Bedroom, Two Bedroom & Three Bedrooms including our Presidential Suite
+
How much is your Resort Fee?
We charge a nominal fee of $10 per day + tax which includes premium WiFi, bottled water, access to fitness room and business center.
+
Where is The Lombardy located?
We are on 56th Street between Park & Lexington Avenues. This is considered the Midtown East section of Manhattan.
+
What is the Closest Airport to The Lombardy?
Laguardia International Airport is approximately 10 miles from the hotel.
JFK International Airport is approximately 18 miles from the hotel.
Newark International Airport is approximately 17 miles from the hotel.
+
Does the hotel offer Transportatoin Services?
Our Front Desk can arrange for car service to/from the airport or to anywhere you desire to go. Rates vary on distance/time.
+
How far is the hotel from public transporation?
2 blocks from the Subway (E or M train at 53rd and Lexington Ave)
0.6 miles / 10 blocks from Grand Central Terminal (Metro North Commuter Railroad)
1.5 miles from Penn Station (Amtrak, New Jersey Transit and Long Island Railroad)
1.8 miles from the Port Authority Bus Terminal (domestic buses)
+
Options from Laguardia
Taxi Service: Approximately $35 to $45 one way
Shuttle Service to Grand Central Station then cab to hotel is approximately $16 one way per person.
Town car Service: Approximately $178 one way.
+
Options from JFK International Airport
Taxi Service: Approximately $45 one way + tips and tolls
Shuttle Service to Grand Central Station then cab to hotel is approximately $18 one way per person.
Town car Service: Approximately $193 one way.
+
What time is CHECK-IN and CHECK-OUT?
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Late check-out up to 4:00 p.m. may be available for an additional charge. Add on to your reservation as an enhancement or check with the front desk at check-in.
+
What is the minimum age to check-in?
Guests must be 21 years of age to rent a room. A photo ID will be required at time of check-in.
+
Is the Hotel Pet Friendly?
The Lombardy Hotel is a pet-friendly hotel. Domestic animals (dogs and cats only) are allowed. One pet per room and guest must sign a disclaimer form upon check-in.
Service animals are permitted and are exempt from pet policy.
+
Paying For Another Guest’s Room?
If you would like to pay for another guest’s room, please contact the hotel at (212) 753-8600 or reservations@lombardyhotel.com.
+
Package Handling
Guests staying at The Lombardy may receive personal packages delivered to the hotel on their behalf. Packages must be clearly marked with guest name (the name on the hotel reservation), and arrival date.
We ask that packages do not arrive earlier than 3 days prior to date of arrival on the reservation. Package handling is included in the facility fee.
+
Do you offer rollaways or cribs?
Rollaway charge is $35 per night. There are no fees for cribs. Please see each room type’s description on how many extra beds are permitted per room type. Standard Rooms do not permit any extra beds.
+
Do you offer Parking and how much is parking?
Self-parking is offered for $49 per night.
This parking facility is located off-site.
+
What COVID-19 related requirements do I have to meet to stay at the hotel?
The Lombardy requires all guests staying at the Hotel, regardless of vaccination status, to provide at check-in proof of completed vaccination for COVID-19 or proof of a negative test for COVID-19 within five days prior to check-in. Valid proof of vaccination may be in the form of the individual’s official Centers for Disease Control and Prevention COVID-19 Vaccination Record Card, digital New York State Excelsior Pass, or digital NYC COVID Safe app. Proof of identity is also required. No person will be permitted to check in or begin a stay at the Hotel who fails to meet this requirement and reservations will be canceled if the requirement is not met. Refunds of deposits will be based on the time of reservation cancelation and the applicable notice requirement.
How many rooms does your hotel have?
154 total units. There are 20 Standard Rooms, 48 Studio Rooms and 86 Suites
Do you have meeting space?
We have a Board Room located in the lower level that can accommodate 10 to 15 ppl. Catering can be provided by American Cut or from any outside caterer of your choosing.
Do your rooms have microwaves?
Yes, every unit has a microwave
Do you have room service?
We do not offer room service, but with so many restaurants in the area and delivery food services to choose from who needs overpriced room service
Do I need a credit card to check in or can I pay cash?
A credit card is required to reserve a room. Guests wishing to pay for their stay with cash will need to pay for their stay in full plus $100 per day incidental deposit at time of check-in.
How can I book a group block?
For groups of 8 or more rooms, please call our Sales Dept at 212-753-8600 or email vsanchez@lombardyhotel.com for special group pricing
Do you have ADA Accessible Rooms?
ADA Accessible Rooms are available with kings beds for our guests who need ADA amenities. These rooms feature larger and wider entryways & bathrooms with rollin showers
Do you have suites?
We have One Bedroom, Two Bedroom & Three Bedrooms including our Presidential Suite
How much is your Resort Fee?
We charge a nominal fee of $10 per day + tax which includes premium WiFi, bottled water, access to fitness room and business center.
Where is The Lombardy located?
We are on 56th Street between Park & Lexington Avenues. This is considered the Midtown East section of Manhattan.
What is the Closest Airport to The Lombardy?
Laguardia International Airport is approximately 10 miles from the hotel.
JFK International Airport is approximately 18 miles from the hotel.
Newark International Airport is approximately 17 miles from the hotel.
Does the hotel offer Transportatoin Services?
Our Front Desk can arrange for car service to/from the airport or to anywhere you desire to go. Rates vary on distance/time.
How far is the hotel from public transporation?
2 blocks from the Subway (E or M train at 53rd and Lexington Ave)
0.6 miles / 10 blocks from Grand Central Terminal (Metro North Commuter Railroad)
1.5 miles from Penn Station (Amtrak, New Jersey Transit and Long Island Railroad)
1.8 miles from the Port Authority Bus Terminal (domestic buses)
Options from Laguardia
Taxi Service: Approximately $35 to $45 one way
Shuttle Service to Grand Central Station then cab to hotel is approximately $16 one way per person.
Town car Service: Approximately $178 one way.
Options from JFK International Airport
Taxi Service: Approximately $45 one way + tips and tolls
Shuttle Service to Grand Central Station then cab to hotel is approximately $18 one way per person.
Town car Service: Approximately $193 one way.
What time is CHECK-IN and CHECK-OUT?
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Late check-out up to 4:00 p.m. may be available for an additional charge. Add on to your reservation as an enhancement or check with the front desk at check-in.
What is the minimum age to check-in?
Guests must be 21 years of age to rent a room. A photo ID will be required at time of check-in.
Is the Hotel Pet Friendly?
The Lombardy Hotel is a pet-friendly hotel. Domestic animals (dogs and cats only) are allowed. One pet per room and guest must sign a disclaimer form upon check-in.
Service animals are permitted and are exempt from pet policy.
Paying For Another Guest’s Room?
If you would like to pay for another guest’s room, please contact the hotel at (212) 753-8600 or reservations@lombardyhotel.com.
Package Handling
Guests staying at The Lombardy may receive personal packages delivered to the hotel on their behalf. Packages must be clearly marked with guest name (the name on the hotel reservation), and arrival date.
We ask that packages do not arrive earlier than 3 days prior to date of arrival on the reservation. Package handling is included in the facility fee.
Do you offer rollaways or cribs?
Rollaway charge is $35 per night. There are no fees for cribs. Please see each room type’s description on how many extra beds are permitted per room type. Standard Rooms do not permit any extra beds.
Do you offer Parking and how much is parking?
Self-parking is offered for $49 per night.
This parking facility is located off-site.